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Protection of Privacy


Privacy at Quinte Health

At Quinte Health, we are committed to protecting the privacy and confidentiality of your personal health information. Your information will be treated with respect and sensitivity.

Personal health information is any information that identifies an individual and connects that individual to receiving care at Quinte Health. Personal health information can include information about your physical or mental health, diagnosis, testing, treatment, family health history, health card number, and individuals within your care team.

To learn more about Quinte Health’s information privacy practices, please refer to the following brochure.

Quinte Health’s Privacy Office and How We Protect Your Privacy

The role of the Privacy Office at Quinte Health is to ensure that the personal health information of our patients, clients and community residents is kept just that – personal. Ontario’s Personal Health Information Protection Act (PHIPA) lists the rules for the collection, use and disclosure (sharing) of personal health information.

We take steps to protect your personal health information from theft, loss and unauthorized access, copying, modification, use, disclosure and disposal. We also take steps to ensure that everyone who performs services for us protects your privacy and only uses your personal health information for authorized purposes.

Please call the Privacy Office at 613- 969-7400 ext. 2578 to discuss any patient-related questions, concerns, recommendations, or requests. Emails can be sent to, but users should note that email is not secure. Email sent to this address could be seen by email or internet service providers or intercepted and seen by others. Only send information that you do not feel is sensitive.

Contact Information for the Privacy Office at Quinte Health

For more information about how we handle your personal health information and protect your privacy, or to raise a concern you may have about our practices, please contact us.

Please note that the security of email messages is not guaranteed. Messages may be forged, forwarded, or seen by others using the internet. Patients should not use email to discuss sensitive information or use email in an emergency since email delivery may be delayed.

Privacy Office – Quinte Health c/o Belleville General Hospital

265 Dundas Street East
Belleville, ON K8N 5A9
613-969-7400 ext 2578

If you are not satisfied with how we resolve your question or concern, you may contact the Information and Privacy Commissioner of Ontario at:

Information and Privacy Commissioner of Ontario

2 Bloor Street East, Suite 1400
Toronto, Ontario M4W 1A8