Wonderful Bedside Manner at North Hastings Hospital

“I recently had a pre-scheduled appointment in the North Hastings Hospital ultrasound department. The technologist, Catherine, was amazing. She made me feel very comfortable in a vulnerable procedure. She was also extremely kind and down to earth. She talked me through the procedure and made sure I was okay. I feel like bedside manner is just as important as the procedure, so I wanted to express thanks to this wonderful employee.” – a grateful patient

#Compassion

#ValueEveryone